We recommend that you carefully review the laws in your area before purchasing to ensure that you are making a purchasing decision that does not pose a legal risk. bestminidoll.com has strict quality control: before the sex dolls leave the factory, we send you photos and videos of the finished product for confirmation. After confirming that there are no defects, our product quality inspectors must thoroughly check the appearance for aesthetics, stains, and so on. Therefore, it is virtually impossible for you to receive a doll with any damage or defects.
What the quality guarantee does not cover:
1.User Damage: All of our dolls undergo a rigorous quality inspection before shipment. Therefore, we will not compensate you if you damage your sex doll during use.
2. Used sex dolls: Because sex dolls are private, they cannot be sold twice. Therefore, we do not accept refunds or exchanges for used products.
3. Skin color: Due to the shooting effect, there is a slight color difference between the actual product and the picture, so we do not accept refunds due to color difference.
4. Makeup Difference: Our doll makeup is prepared by our makeup artist, but each makeup artist has their own skills, so the dolls may be slightly different from the pictures, and will be confirmed with you before shipping.
5.Finger nails and toe nails: Nails are the easiest part to remove. Some changes may happen during transportation, but we can provide glue to help you fix the doll.
Please contact us as soon as possible if you need to cancel your order after successful payment. Processing of your order will begin within 24 hours of receipt. Please ensure that your order is correct before making payment. If we have already started processing your order and you still wish to cancel it, a 20% cancellation fee will apply. If you cancel before shipment, you will be charged 25% - 80% if the doll is already in production. (This depends on the doll's production schedule.) If the sex doll is already in production and you wish to cancel, you will need to pay 85% of the price. This amount will be deducted from your refund.
These fees are intended to cover transaction costs, operating costs and other unavoidable expenses. and will be transferred back to you through our PayPal account. Once the doll has been shipped, it will no longer be possible to cancel the order.
Note: Orders with additional customization options cannot be cancelled/refunded.
Make sure the shipping information you provide is correct. Orders returned to us as undeliverable will not be refunded.
All bestminidoll.com dolls undergo official quality control before leaving the factory. Before we ship your sex doll, we will send you photos and videos of the finished product for confirmation. If your sex doll is defective upon receipt and has not been used in any way, we will provide you with a solution to the problem as soon as possible, including, but not limited to, sending replacement parts, returning the product, and other methods, as long as if you notify us, please do so within 24 hours of receiving the doll and provide us with photos and video. However, we are not responsible for return shipping costs.
We cannot replace your sex doll if the damage is of your own making. Sex dolls are not indestructible, so it is important that you take good care of your sex doll during use and disposal.
If a refund is approved, we will process it and automatically credit it to your credit card or original method of payment within a specified number of days.
Customer satisfaction is important to us. If you have any questions about your order, please email us . We will endeavor to resolve the issue immediately.
