We will ship by DHL, Fedex, depending on the customer's location, free shipping on our website.

Note: In some countries, import taxes may be charged upon delivery. Usually prices range from $100 to $150, depending on the doll. These additional taxes need to be borne by the buyer. We will provide necessary assistance during your ordering process, so don't worry too much. Below are the countries and regions that do not need to pay customs duties.

*US customers are not required to pay any import taxes and fees.
*Europe: United Kingdom, Netherlands, Germany, France, Belgium, Luxembourg, Poland, Slovenia, Slovakia, Czech Republic, Croatia, Finland, Sweden, Denmark, Austria, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Greece, Portugal, Italy , and Spain.
*Asia: Japan, Taiwan, Malaysia, Singapore, Thailand, Indonesia, Philippines, Vietnam, Myanmar, UAE, and Cambodia.

Normal (free) shipping of custom-made products currently takes 10-20 days.
For in-stock dolls, it usually takes 2-5 workdays to arrive, with certain exceptions for unique situations.
Before sending the parcel, we will take photos to confirm the completeness and correctness of the product with the user. We will only ship the product after the user confirms approval. A parcel tracking number will be provided within 1-2 working days of approval being received.
Your parcel will be shipped by DHL, FedEx, or UPS. After shipment, we will send you a tracking number via email. For this reason, you must provide us with your correct contact information.